Receivable Control Analysis to Reduce The Risk of Uncollectible Receivables at The Royal Pita Maha Resort

Manik, Anak Agung Ngurah and Sari, I Gusti Agung Mas Krisna Komala and Armoni, Ni Luh Eka (2022) Receivable Control Analysis to Reduce The Risk of Uncollectible Receivables at The Royal Pita Maha Resort. Repositori Politeknik Negeri Bali.

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Abstract

The Royal Pita Maha Resort has experienced problems with receivables since at least the beginning of 2019, where uncollectible receivables exceed the applicable provisions, so that it will have an impact on the smooth flow of cash, and disrupt the smooth operation of the hotel itself. The purpose of this study is to analyze the control of receivables to reduce the risk of bad debts and to analyze the obstacles faced in controlling bad debts at The Royal Pita Maha Resort. The analytical technique used in this research is descriptive statistics and qualitative analysis. The results of the analysis show that control of receivables to reduce the risk of bad debts at The Royal Pita Maha Resort is carried out with 9 analyzes, namely making a balance report of accounts receivable at the end of each month, making records of payment of receivables, making reports on bad debts, credit selection process, making structure organization that separates functional responsibilities strictly, follow-up on the company's receivables collection, pro-cess of delivering good and routine information and communication, monitoring receivables by the internal audit team, Confirmation in collecting if the receivables are due. The obstacles in controlling bad debts include: Travel agents who are already big will not heed the 30-day payment agreement, obstacles in the debtor's internal so that payments are pending, easy credit facilities for large Travel Agents, There is an intention of the relationship/ customer to commit fraud or run away and the Travel Agent /Business relationship goes bankrupt.

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