Implementation of Green Action in Improving Pro Environmental Behavior of Front Office Department Staff at The Trans Resort Bali

Dipani, Kadek Saras and Aryana, I Nyoman Rajin and Susanto, Budi (2023) Implementation of Green Action in Improving Pro Environmental Behavior of Front Office Department Staff at The Trans Resort Bali. Undergraduate thesis, Politeknik Negeri Bali.

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Abstract

The research aims to find out the implementation of green action applied to the front office department of The Trans Resort analyzed with green action indicators. The research also aims to understand the efforts made by the front office management to ensure the implementation of green action remains effective. The method of data collection used is by performing observations, questionnaires, interviews, and documentation. The data analysis methods used are qualitative and quantitative research. Qualitative modes cover several stages, namely through data reduction, data presentation, and conclusion drawing. The quantitative method is done through descriptive statistics. The results of this study show that the front office department at The Trans Resort Bali has implemented three green action indicators well: Energy and water efficiency, Use of Environmentally Friendly Products, and Pollution prevention one indicator of green action that needs to be maximized is indicator recycling and composting. Thus, it can be concluded that the implementation of green action on The Trans Resort Bali still needs to be maximized and green action can improve the pro-environmental behavior of the front office department on The trans Resort Bali which is proved by the tabulation of the results of the questionnaire filled by front office staff obtained a score of 4.18 where it is categorized into the criteria of high value.

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