Queen, Angely and Murni, Ni Gst Nym Suci and Jendra, I Wayan (2022) Handling Vip Hilton Honors Gold Member Check-In by Guest Relation Officer at Conrad Bali Resort and Spa. Diploma thesis, Politeknik Negeri Bali.
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Abstract
The procedure for handling check-in for VIP guests becomes different at Conrad Bali Resort and Spa. Conrad Bali has a hospitality desk for Hilton Honors Gold members so the guest will not wait too long. GRO will give personalized service to the gold member and explain the benefits of the gold member. GRO will ensure all procedures are followed up flawlessly and beyond guest expectations.
| Item Type: | Thesis (Diploma) |
|---|---|
| Subjects: | Ilmu Sosial Humaniora > Ilmu Sosial |
| Divisions: | Jurusan Pariwisata > Prodi D3 Perhotelan > Tugas Akhir |
| Depositing User: | Angely Queen |
| Date Deposited: | 17 Sep 2022 00:36 |
| Last Modified: | 17 Sep 2022 00:36 |
| URI: | http://repository.pnb.ac.id/id/eprint/1219 |
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