Floating Breakfast Service by in Room Dining Waiter at The Apurva Kempinski Bali

Paundra, Sang Putu Krisma Bayu and Murni, Ni Gst Nym Suci and Sari, Putu Yunita Wacana (2023) Floating Breakfast Service by in Room Dining Waiter at The Apurva Kempinski Bali. Diploma thesis, Politeknik Negeri Bali.

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Abstract

This final report aims to explain the procedure of the floating breakfast service by in-room dining waiter at The Apurva Kempinski Bali. To identify the obstacles encountered by in room dining waiter in providing the floating breakfast service at The Apurva Kempinski Bali. The result are floating breakfast service by in room dining waiter The Apurva Kempinski Bali, it can be divided into three stages: Preparation stage, execution stage, and final stage. In the preparation stage, waiter pay attention to personal grooming and operational preparation, including the necessary equipment for floating breakfast. The obstacles faced by waiter when handling the floating breakfast service include: Delivery time, EDC machine errors, and equipment maintenance.

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