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Pradnyana, I Dewa Gede Ari and Astuti, Ni Nyoman Sri and Mataram, I Gusti Agung Bagus (2022) The Implementation of Green Service Quality in Front Office Department to Increase Guest Satisfaction at Four Points By Sheraton Bali Kuta. Repositori Politeknik Negeri Bali.
Pradnyana, I Dewa Gede Ari and Astuti, Ni Nyoman Sri and Mataram, I Gusti Agung Bagus (2022) Penerapan Green Service Quality pada Front Office Department dalam Meningkatkan Kepuasan Tamu di Four Points by Sheraton Bali Kuta. Undergraduate thesis, Politeknik Negeri Bali.
