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Putra, Kadek Hindra Wijaya and Sari, I Gusti Agung Mas Krisna Komala and Winia, I Nyoman (2022) Application of E-Service Quality By Front Office Department In Increasing Guest Satisfaction At Movenpick Resort & Spa Jimbaran Bali. Journal of Applied Sciences in Travel and Hospitality, 5 (2). pp. 88-97. ISSN 2622-8319
Putra, Kadek Hindra Wijaya and Sari, I Gusti Agung Mas Krisna Komala and Winia, I Nyoman (2022) Penerapan E-service Quality oleh Front Office Department dalam Meningkatkan Kepuasan Tamu di Movenpick Resort & Spa Jimbaran Bali. Undergraduate thesis, Politeknik Negeri Bali.