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Sari, Ni Luh Made Indah Puspa and Sumetri, Ni Wayan and Dewi, Nyoman Indah Kusuma (2022) Analisis Penerapan Total Quality Management (Tqm) Pada Room Attendant Housekeeping Department Dalam Meningkatkan Kepuasan Pelanggan Di Hotel The Westin Resort & Spa Ubud, Bali. Repositori Politeknik Negeri Bali.
Sari, Ni Luh Made Indah Puspa and Sumetri, Ni Wayan and Dewi, Nyoman Indah Kusuma (2022) Analisis Penerapan Total Quality Management (TQM) pada Room Attendant Housekeeping Department dalam Meningkatkan Kepuasan Pelanggan di Hotel The Westin Resort & Spa Ubud, Bali. Undergraduate thesis, Politeknik Negeri Bali.