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Sugiyantara, I Putu Aldi Geraldi and Sanjaya, I Gusti Ngurah and Widiantara, I Made (2023) Optimalisasi Sistem Resepsionis Melalui Business Process Reengineering Pada Pt Angkasa Pura I Kantor Cabang Bandar Udara I Gusti Ngurah Rai Bali. Undergraduate thesis, Politeknik Negeri Bali.