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Thesis
Sukasih, Ni Wayan and Wijayati, Ni Luh Made and Rumini, Ni Luh Putu Inten (2023) Evaluasi Standar Operasional Prosedur (SOP) Guest Request pada Housekeeping Coordinator di Hotel The Laguna, A Luxury Collection Resort and Spa Nusa Dua, Bali. Diploma thesis, Politeknik Negeri Bali.