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Thesis
Yanti, Ni Wayan Ayuk Trisna and Wendri, I Gusti Made and Puspita, Ni Putu Lianda Ayu (2023) The Implementation of E-Service Quality in Enhancing Customer Satisfaction Through Marriott Bonvoy Apps at Sthala A Tribute Portfolio Hotel Ubud Bali. Undergraduate thesis, Politeknik Negeri Bali.