Implementation of Pro Environmental Behaviour Staff Front Office in Creating Green Hotel at Aston Canggu Beach Resort

Meliantari, Ni Putu Indah and Nadra, Nyoman Mastiani and Bagiastuti, Ni Ketut (2022) Implementation of Pro Environmental Behaviour Staff Front Office in Creating Green Hotel at Aston Canggu Beach Resort. Repositori Politeknik Negeri Bali.

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Abstract

This study discusses about the application of pro-environmental behaviors of front office staff in creating a green hotel at Aston Canggu Beach Resort. The purpose of this study is to find out how the implementation of pro environmental behav-iors by front office staff in creating a green hotel at Aston Canggu Beach Resort and to find out what indicators of pro environmental behaviors that’s need to be maintained and improved by front office staff in creating a green hotel at As-ton Canggu Beach Resort. Data collection methods in this study were carried out by observation, distributing question-naires, documentation and literature studies. The data analysis method that used in this research is qualitative and quanti-tative methods, qualitative methods include several stages such as con-ducting interviews, descriptive statistics and draw-ing conclusions, while quantitative methods are in the form of questionnaire data processing, validity, reliability, and im-portance performance analysis. The results of this study indicate that the implementation of pro environmental behaviors at the Aston Canggu Beach Resort hotel has been implemented well, the 6 indicators in pro environmental behaviors have mostly been implemented, but there are several indicators that need to be improved, namely indicators of mobility and transportation, consumerism, and actions aimed at preserving the environment.

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