The Implementation of Environmental Management System (Ems) to Increase Employees’ Awareness by The Front Office Department at Maya Sanur Resort And Spa

Antari, Ni Made Winda and Sudiarta, Made and Septevany, Elvira (2023) The Implementation of Environmental Management System (Ems) to Increase Employees’ Awareness by The Front Office Department at Maya Sanur Resort And Spa. Undergraduate thesis, Politeknik Negeri Bali.

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Abstract

This study aims to determine the implementation of an Environmental Management System (EMS) in the Front Office Department of Maya Sanur Resort and Spa and assess the employees' awareness of EMS in the Front Office Department of Maya Sanur Resort and Spa. This research collected data through observations, interviews, questionnaire distribution, documentation, and literature review. The research sample employed a saturated sampling technique involving 30 respondents and one informant. The questionnaire was distributed to the respondents via a QR barcode with online links. The data obtained from the questionnaire were analyzed using SPSS 26 for Windows software, employing frequency, mean, and standard deviation as data analysis techniques to evaluate the implementation of EMS in the Front Office Department of Maya Sanur Resort and Spa. Additionally, correlation analysis was used to measure the relationship between employees' awareness and the implementation of EMS. The research findings indicate that the implementation of EMS in the Front Office Department of Maya Sanur Resort and Spa has reached an optimal level. Furthermore, the correlation analysis results demonstrate a high correlation between employees' awareness of EMS and its implementation in the Front Office Department of Maya Sanur Resort and Spa, with a correlation coefficient value of 0,671.

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