Implementation of Operational Risk Management Based on Enterprise Risk Management Approach (Case Study of PT Sejati)

Pratama, Aldi Yuda and Subratha, I Nyoman and Suta, I Wayan Purwanta (2022) Implementation of Operational Risk Management Based on Enterprise Risk Management Approach (Case Study of PT Sejati). Repositori Politeknik Negeri Bali.

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Abstract

Carrying out operational activities in the company bears the risks that will be accepted, especially in the export-import sector. The variety of possible risks the company will be accepted causes every operational activity to need good risk man-agement. In this case, risk management becomes a facilitator in identifying and controlling risks that will be accepted. One form of risk management that can be applied in the company is the Enterprise Risk Management (ERM) approach. In gen-eral, this study focuses on analyzing the risks of operational activities that occur at PT Sejati through an enterprise risk management (ERM) approach. In its implementation, operational risks are managed by identifying risks, controlling risks, responding to risks, and developing control activities for known risks. Using a qualitative descriptive method, this research is packaged with data obtained from interviews, questionnaire, and documentation. The results of the study indicate that the operational activities owned by PT Sejati, it is still risky to risk. In this case, human error, especially errors in document creation, is a risk that must be taken seriously. This is because human error is closely related to the sustainability of the import-export process itself. Furthermore, there is also a risk from the terms of sale, which are closely related to whether or not the goods arrive at their destination. From the various risks available, a risk matix is then made to determine the urgency of the available risks. In this way, further control activities can be carried out.

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