Wenten, I Wayan (2025) Cannele Dining Scene Development and Managing Menu and Culinary Offerings: a New Addition to The Mulia, Mulia Resort & Villas Dining Scene. Undergraduate thesis, Politeknik Negeri Bali.

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Abstract

The impetus of this research is the demand for popular patisserie products in Bali, which prompted The Mulia, Mulia Resort, & Villas to establish Cannele as their additional dining outlet to offer exquisite patisserie offerings. The study employs a POAC-based approach (Planning, Organizing, Actuating, and Controlling) supported by theories in Gastronomy, Menu Engineering, and Gastronomic Culinary. This study employs a qualitative approach, collecting data through observation, document study, interview, and focus group discussion. Findings indicate that The Mulia, Mulia Resort & Villas develop and manage Cannele through POAC management cycle. Menu management was conducted rigorously through menu engineering and trend analysis to classify items based on sales performance for operational analysis. The model that can be designed and applied is the operational management cycle. The comparison of menu categories shows a strong foundation for items in the Star and Plow horse and potential to the Puzzle. However, a significant number of items fall in dog categories. Patisserie/cake product line, ice cream, and coffee show the strongest performance. Meanwhile, the savory menu/main dishes and kids’ menu demonstrate low sales. This study contributes valuable applied knowledge in culinary management and hospitality tourism, particularly in F&B product strategy within luxury hotel environments. It is recommended that a strong focus is required on evaluation and item optimization in the Dog category to streamline the menu portfolio and emphasize the existing strength.

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Menu Engineering, POAC, Patisserie
Subjects: Ilmu Sosial Humaniora > Ilmu Sosial
Divisions: Jurusan Pariwisata > Prodi S2 Perencanaan Pariwisata > Tesis
Depositing User: I Wayan Wenten
Date Deposited: 14 Aug 2025 10:46
Last Modified: 14 Aug 2025 10:46
URI: https://repository.pnb.ac.id/id/eprint/16142

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