Effect of Career Development, Job Satisfaction, and Organizational Environment on Employee Loyalty at Marriott Orlando Airport Lakeside

Suastika, Jesica Putri (2025) Effect of Career Development, Job Satisfaction, and Organizational Environment on Employee Loyalty at Marriott Orlando Airport Lakeside. Undergraduate thesis, Politeknik Negeri Bali.

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Abstract

This research examines the effect of career development, job satisfaction, and organizational environment on employee loyalty at the Marriott Orlando Airport Lakeside. The study was motivated by the high turnover rate in the hospitality industry, which reached 36% in 2024 well above the ideal standard. A mixed-methods approach was used, combining quantitative and qualitative techniques, including questionnaires and interviews, to gain deeper insights into how these three variables influence employee loyalty. Career development, job satisfaction, and organizational environment served as the independent variables, while employee loyalty was the dependent variable. Quantitative analysis employed t-tests, F-tests, and multiple linear regression to assess both partial and simultaneous effects. The findings revealed that job satisfaction and organizational environment have a significant positive partial effect on employee loyalty, while career development does not show a significant partial effect. However, the Adjusted R Square value of 0.597 indicates that 59.7% of the variation in employee loyalty can be explained by the three independent variables, representing a moderate to strong relationship. Although it falls slightly short of the 0.67 threshold for a strong model, the result still demonstrates that these factors collectively play a substantial role in shaping employee loyalty at the hotel.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Employee Loyalty, Career Development, Job Satisfaction, Organizational Environment, Turnover Rate
Subjects:	Ilmu Sosial Humaniora
Divisions:	Jurusan Pariwisata > Prodi D4 Manajemen Bisnis Pariwisata > Skripsi
Depositing User:	Jesica Putri Suastika
Date Deposited:	20 Aug 2025 01:33
Last Modified:	20 Aug 2025 01:33
URI:	https://repository.pnb.ac.id/id/eprint/16269

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