Gultom, Enzi Anggita (2025) The Influence of Supply Chain Management Towards Operational Performance of Food & Beverage Department at The Legian Seminyak. Undergraduate thesis, Politeknik Negeri Bali.
![[thumbnail of Full Text]](https://repository.pnb.ac.id/style/images/fileicons/text.png) |
Text (Full Text)
RAMA_93303_2115834095_full.pdf - Accepted Version Restricted to Repository staff only Download (1MB) | Request a copy |
|
Text (Cover, Bab 1, Bab 5 dan Referensi)
RAMA_93303_2115834095_0808098402_0008089105_part.pdf - Accepted Version Available under License Creative Commons Attribution Non-commercial Share Alike. Download (333kB) |
|
Text (iThenticate)
RAMA_93303_2115834095_iThenticate.pdf - Accepted Version Restricted to Repository staff only Download (1MB) | Request a copy |
Abstract
This study aims to analyze the influence of Supply Chain Management (SCM) on the Operational Performance of the Food & Beverage Department at The Legian Seminyak. The research adopts a quantitative approach using a survey method involving 40 respondents, selected through a saturated sampling technique, comprising employees of the Food & Beverage Product Department at The Legian Seminyak. Given the intensifying competition in Bali’s post-pandemic hospitality landscape, optimizing internal operations particularly within food and beverage services is increasingly vital to maintaining service quality and customer satisfaction. The SCM variable was examined across three dimensions: strategic supplier partnerships, customer relationships, and information sharing. Statistical analysis revealed a significant and positive relationship between SCM and operational performance, with a Pearson correlation coefficient of 0.832 indicating a very strong association. The coefficient of determination (R²) showed that SCM accounted for 69.3% of the variation in operational performance. These findings underscore the strategic importance of integrated supply chain systems in enhancing service efficiency, effectiveness, and productivity. The study offers practical implications for hotel management and practitioners, suggesting that strengthening supplier collaboration and leveraging customer feedback mechanisms are key to improving operational outcomes in food and beverage services.
| Item Type: | Thesis (Undergraduate) |
|---|---|
| Uncontrolled Keywords: | Supply Chain Management (SCM), Operational Performance, Hotel Industry, The Legian Seminyak |
| Subjects: | Ilmu Sosial Humaniora > Ilmu Sosial |
| Divisions: | Jurusan Pariwisata > Prodi D4 Manajemen Bisnis Pariwisata > Skripsi |
| Depositing User: | Enzi Anggita Gultom |
| Date Deposited: | 23 Aug 2025 09:49 |
| Last Modified: | 23 Aug 2025 09:49 |
| URI: | https://repository.pnb.ac.id/id/eprint/16989 |
Actions (login required)
 |
View Item |