Implementasi Pengadaan Barang Pada Purchasing & Receiving Department Di The Westin Resort & Spa Ubud, Bali

Oktasavitri, Ni Putu Amanda (2025) Implementasi Pengadaan Barang Pada Purchasing & Receiving Department Di The Westin Resort & Spa Ubud, Bali. Undergraduate thesis, Politeknik Negeri Bali.

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Abstract

This study examines the implementation of the procurement system in the Purchasing and Receiving Department at The Westin Resort & Spa Ubud, Bali. A descriptive qualitative approach was employed, with data collected through direct observation, interviews with department staff, and reviews of procurement-related documents such as purchase requisitions, purchase orders, and invoices. The findings indicate that the procurement process is structured through several stages, beginning with the submission of a Purchase Requisition (PR), followed by budget review and approval, issuance of a Purchase Order (PO), and receipt of goods by the Receiving Department. While standard operating procedures (SOPs) are formally established and generally adhered to, several challenges were identified. These include delayed requisition submissions from user departments, supplier delivery delays, inconsistent staff compliance with SOPs, and limited understanding of procedures among newly appointed or contract employees. Furthermore, discrepancies between goods received and PO specifications sometimes lead to operational inefficiencies. Coordination between Purchasing, Receiving, and other outlets also lacks consistency, resulting in communication gaps. To address these issues, the study suggests strengthening staff training, enforcing SOP compliance, and conducting regular evaluations of supplier performance and internal workflows to enhance the efficiency and reliability of the procurement system.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	procurement, SOP, purchasing, receiving, hotel operations
Subjects:	Ilmu Ekonomi > Ilmu Manajemen > Manajemen
Divisions:	Jurusan Administrasi Bisnis > Prodi D4 Manajemen Bisnis Internasional > Skripsi
Depositing User:	Ni Putu Amanda Oktasavitri
Date Deposited:	01 Sep 2025 09:07
Last Modified:	01 Sep 2025 09:08
URI:	https://repository.pnb.ac.id/id/eprint/18536

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