Taksu, I Kadek Agus Surya Saputra (2025) Penanganan Guest Complaint Room oleh Guest Service Agent di The Sankara Resort & Spa. Diploma thesis, Politeknik Negeri Bali.

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Abstract

Abstrak ini mendeskripsikan enanganan guest complaint room oleh guest service agent di the sankara resort & spa mencakup kualitas pelayanan, kepuasan tamu, penanganan keluhan, profesionalisme, komunikasi efektif, empati, responsivitas, penyelesaian masalah, dan pengalaman tamu yang optimal.

Item Type: Thesis (Diploma)
Uncontrolled Keywords: Complaint, Front Office, Reservation, Room, Penanganan
Subjects: Ilmu Sosial Humaniora > Ilmu Sosial
Divisions: Jurusan Pariwisata > Prodi D3 Perhotelan > Tugas Akhir
Depositing User: I Kadek Agus Surya Saputra Taksu
Date Deposited: 16 Sep 2025 08:24
Last Modified: 16 Sep 2025 08:24
URI: https://repository.pnb.ac.id/id/eprint/20789

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