Pradita, Ilham (2025) Penanganan Guest Complaint oleh Guest Service Agentdi The Jayakarta Lombok Beach Resort & Spa. Diploma thesis, Politeknik Negeri Bali.

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Abstract

Tugas akhir ini bertujuan untuk mendeskripsikan prosedur Penanganan Guest Complaint Oleh Guest Service Agentdi The Jayakarta Lombok Beach Resort & Spa. Adapun tahapannya terdiri dari tahap persiapan, tahap pelaksanaan dan tahap akhir.

Item Type: Thesis (Diploma)
Uncontrolled Keywords: Penanganan Guest Complaint, Guest Service Agent, The Jayakarta Lombok Beach Resort & Spa
Subjects: Ilmu Sosial Humaniora > Ilmu Sosial
Divisions: Jurusan Pariwisata > Prodi D3 Perhotelan > Tugas Akhir
Depositing User: Ilham Pradita
Date Deposited: 16 Sep 2025 05:15
Last Modified: 16 Sep 2025 05:15
URI: https://repository.pnb.ac.id/id/eprint/21206

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