Prosedur Administrasi Dalam Pengurusan Kartu Keluarga di Kabupaten Fakfak

Tigtigweria, Pentus (2025) Prosedur Administrasi Dalam Pengurusan Kartu Keluarga di Kabupaten Fakfak. Diploma thesis, Politeknik Negeri Bali.

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Abstract

This final project examines the administrative procedures for issuing Family Cards (Kartu Keluarga/KK) in Fakfak Regency, Papua Barat. The Family Card is a vital civil registration document that records the composition and identity of family members and serves as a prerequisite for other public services. The study aims to describe the procedures implemented by the Dinas Kependudukan dan Pencatatan Sipil (Dukcapil) Fakfak, identify the obstacles encountered during service delivery, and provide recommendations for improving administrative processes. Using a qualitative descriptive approach, data were collected through observation, interviews with Dukcapil officers and service users, as well as documentation of related regulations and operational records. The results reveal that while Dukcapil has implemented procedures in line with national regulations—covering stages from application submission and verification to issuance—several challenges persist, such as incomplete applications, limited infrastructure, low public literacy on requirements, and constrained human resources. These issues have caused delays, long queues, and public dissatisfaction. The study recommends enhancing public socialization of requirements, strengthening internal control and function separation, upgrading supporting infrastructure, and accelerating digitalization to improve service effectiveness. The findings are expected to contribute to better practices and more accountable civil registration services at the regional level.

Item Type:	Thesis (Diploma)
Uncontrolled Keywords:	Family Card, Administrative Procedure, Civil Registration Service, Fakfak Regency, Public Service Improvement
Subjects:	Ilmu Ekonomi > Ilmu Manajemen > Kesekretariatan
Divisions:	Jurusan Administrasi Bisnis > Prodi D3 Administrasi Bisnis > Tugas Akhir
Depositing User:	Pentus Tigtigweria
Date Deposited:	22 Sep 2025 08:48
Last Modified:	22 Sep 2025 08:48
URI:	https://repository.pnb.ac.id/id/eprint/21825

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