The Handling of Hotel Contract Rate by Product and Contracting Department Staff at Panorama Destination Bali

Harlin, Harlin and Budiasa, I Made and Widana, I Putu Krisna Arta (2023) The Handling of Hotel Contract Rate by Product and Contracting Department Staff at Panorama Destination Bali. Diploma thesis, Politeknik Negeri Bali.

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Abstract

This final project aims to find out how the handling of hotel contract prices is carried out by product and contracting staff at Panorama Destination Bali and also some of the obstacles faced during handling. The method used is the participatory method of observation, interviews, and literature. The results of this final project are 1. The process of handling hotel contract prices is divided into 3 stages, namely the preparation stage, the implementation stage and the final stage. a. Preparation Stage At this stage, product and contracting staff log in to the computer, enter Microsoft outlook, check for new incoming emails related to contract prices, read carefully the existing contract, and log in to the system tour plan. b. Handling Stage. At this stage of handling there are several things that must be done by staff to get a contract price with the hotel, namely the first, the exploration stage where staff will conduct inspections both directly and indirectly by searching through social media regarding hotel addresses, emails, hotel facilities and products, the second, the request stage carried out by product and contracting staff by sending a draft contract price request to the relevant hotel. The third is the approval stage where the contract price that has met the company's standards will be signed by the product and contracting director and the contract price is ready to be used when making tour packages. c. The final stage, after obtaining the hotel contract price, the staff will input the price data into the Tour Plan system. 2. Obstacles that are often faced are contracts that fail because they forget to sign, hotel and supplier contract documents are mixed up which makes it difficult for staff to find a document and user saturation in the system which causes it to be unable to input contract price data. But even though there are several obstacles, the staff has also provided solutions for this.

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