Srijati, Ni Made Ari (2025) Implementation of Green Practice in Enhancing Staff Pro-Environmental Behavior in Front Office Department InterContinental Bali Resort. Undergraduate thesis, Politeknik Negeri Bali.

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Abstract

The purpose of this research is to explain the mechanism or process of how the implementation of green practice influences pro-environmental behavior, to identify the challenges in its implementation, and to explore specific suggestions for improvement directed at the front office staff at InterContinental Bali Resort. This study uses a quantitative method with 35 respondents selected through the saturated sampling technique. The analysis used is simple regression assisted by SPSS 27.0 software to process the data. Data were collected through observation, questionnaires, interviews as supporting data, and documentation. The research results show that green practices in the front office department of InterContinental Bali Resort have been implemented well, although several indicators have not yet reached the category of highly implemented, namely energy efficiency, recycling practice, and nature conservation. From the analysis that has been carried out, green practice can explain the 66.6% variation in pro-environmental behavior, but the rest is influenced by other variables outside the model. Therefore, it can be concluded that the hypothesis is accepted, meaning that the implementation of green practice has an influence on enhancing the staff's pro-environmental behavior in the front office department. The way green practice enhances pro-environmental behavior is by applying these practices directly to form positive habits and encourage environmental awareness. The suggestion for the hotel is to use the results of this study as motivation to improve the implementation of green practices, especially in the aspects of green action and green donation, which have not yet reached the category of highly implemented. Suggestions that can be made by the hotel, particularly in the energy efficiency aspect, include the use of LED lighting. Meanwhile, for recycling practice, it is recommended to conduct training related to waste management. Suggestions for nature conservation activities can be in the form of donation programs that involve most front office staff.

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Green Practice, Front Office, Green, Pro-Environmental Behavior
Subjects: Ilmu Sosial Humaniora > Ilmu Sosial
Divisions: Jurusan Pariwisata > Prodi D4 Manajemen Bisnis Pariwisata > Skripsi
Depositing User: Ni Made Ari Srijati
Date Deposited: 24 Aug 2025 13:01
Last Modified: 24 Aug 2025 13:01
URI: https://repository.pnb.ac.id/id/eprint/17071

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