Implementation of Eco-Friendly Behavior by Front Office Staff to Support Green Hotel at Alila Villas Uluwatu

Suantari, Ni Kadek Indah (2025) Implementation of Eco-Friendly Behavior by Front Office Staff to Support Green Hotel at Alila Villas Uluwatu. Undergraduate thesis, Politeknik Negeri Bali.

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Abstract

This study aims to analyze the implementation and the relation of eco-friendly behavior to support green hotel at Alila Villas Uluwatu. The research focuses on six dimensions of eco-friendly behavior: energy conservation, transportation and mobility, waste avoidance, consumerism, recycling, and environmental conservation. This research employs a quantitative and qualitative method with a descriptive approach and a correlation test. Data were collected through a questionnaire and distributed to 39 respondents selected using purposive sampling to the front office staff only, not including the daily workers. In addition, qualitative data were gathered through interviews with three top-tier Front Office personnel at Alila Villas Uluwatu, namely the Front Office Manager, the Residence Manager, and one of Head Host. The quantitative results of this study indicate that the eco-friendly behavior implemented by the Front Office staff at Alila Villas Uluwatu has been carried out very well, demonstrating a strong relationship between such behavior and the successful implementation of green hotel practices. However, qualitative insights from interviews and observations reveal inconsistencies in daily practices, largely due to limited awareness, time constraints during busy periods, high occupancy levels, and technological limitations.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Eco-Friendly Behavior, Green Hotel, Environmentally Friendly, Sustainability
Subjects:	Ilmu Sosial Humaniora > Ilmu Sosial
Divisions:	Jurusan Pariwisata > Prodi D4 Manajemen Bisnis Pariwisata > Skripsi
Depositing User:	Ni Kadek Indah Suantari
Date Deposited:	30 Aug 2025 05:22
Last Modified:	04 Sep 2025 11:54
URI:	https://repository.pnb.ac.id/id/eprint/18340

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